MANAGING in the

NEW WORLD

In the open spaces, direction-finding is no longer such a big challenge thanks to mobile apps such as Waze and Google Maps. This has nearly rendered standalone GPS devices or paper maps as redundant. However, such systems do not yet operate on any large scale within closed premises. It has been tried using sensors and beacons, but such technologies quickly get obsolete, and fail to scale up. One property that is trying to change this perception is Walt Disney’s World Swan and Dolphin (S&D). They have partnered with Turnout Now and Mist Systems to this end. They are together working on a wayfinding mission using Wi-Fi, Artificial Intelligence (AI) and Bluetooth Low Energy (BLE) technologies. This resort in Florida was originally built in Florida to leverage the theme parks of Disney in the vicinity. The two partners to this venture- Mist Systems and Turnout Now- are supposed to glean through enormous amounts of data available of customer use trends, perform a business analytics function on this data and develop easy to use solutions. The idea is that transfer within a hotel must be seamless straight from the airport lounge. Staff requirements can also be lessened through this initiative. Turnout Now says that its predictive analytics is so strong, that its Prescriptive Recommendation Engine (PRE) is a better tool to IBM’s Watson.

Source:https://www.forbes.com/sites/moorinsights/2018/09/21/can-artificial-intelligence-and-networking-transform-the-hospitality-industry/#493bbdd63218

Uploaded Date:27 September 2018

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