For professionals to be successful at organizations, one needs to navigate two kinds of conversations. One is the explicit, open discussion. The other, involves the undercurrents one gauges tacitly. Reading between the lines is a critical skill one needs to possess in the modern workplace. Some ways have been identified which need to be followed, to ensure it can be incorporated. One is to be a keen observer. One needs to especially look for the quick micro expressions. Another is to not talk too much, by exerting a control over the same. The business intelligence captured, needs to be further interpreted using an analytical lens. Any hypothesis made before embarking on the work, needs to be checked against. Whatever perceptions one has, must be tested in practice.


Uploaded Date:03 October 2019

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