Among the different business function, operations management too is not behind in terms of adoption of automation. In fact, robotic automation is causing significant changes to the way this field works. Over business research recently concluded by McKinsey, it has emerged that nearly three- quarters of organizations in this field have either already started the process, or soon going to start the same. At twenty- eight percent of them, pilot studies have already begun. A matter of caution needs to be exercised in understanding the intricate differences between traditional automation and the Robotic Process Automation (RPA). The latter leads to an accelerated implementation. There are also fewer barriers to its entry. The control exerted is also greater. Some common activities can easily be applied on using RPA. One of them is network monitoring. Another is remote troubleshooting and resolution. The other two are for self- help facilities and for automated dispatching. Ultimately, it is all about the impact generated. One has to implement management training programmes to reskill the organization. Likewise, the IT collaboration too needs to be worked upon.

Source:https://www.mckinsey.com/business-functions/operations/our-insights/operations-management-reshaped-by-robotic-automation

Uploaded Date:27 December 2019