Kindness has traditionally been seen as a desirable yet unnecessary trait in business. Now this notion is being challenged thanks to a book written by Jill Lublin. The writer is an expert on management training having been an executive coach for many years. He has brought to our attention that kindness with employees leads to a proportional rise in loyalty. It saves money and leads to increased productivity. This hypothesis has been proven through a recent pool by marketing research leader Gallup which showed that engagement reduced by two percent when teams were working under negligent managers. Another such survey even showed that a third of employees polled would switch jobs for equal pay and a fifth for even lower pay if managers were more empathetic.


Uploaded Date:02/02/2017

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