MANAGING in the

NEW WORLD

As per business research conducted by Annenberg School of Communication and Journalism, business leaders globally are lacking in empathy. A third space has been suggested which differs from traditional engineering orMBA paths. Empathy is particularly crucial in today’s digitized business world and helps in talent management of new recruits. Empathy towards work may differ from country to country. It is different in the USA to Japan or Germany. It also encourages a more holistic 360 degree thinking. The audience too is no longer a one sided customer, but instead participates with constant feedback in the product design and development.

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