A lot of organizational transformation exercises backfire. The right Emotional Intelligence (EI) is a prerequisite to ensuring that this goes smoother. To correct this, a few EI imperatives have been identified. First of all, the source of this new resistance has to be identified. The basis of the emotional response of the team has to be understood, and then the resistance questioned. A really good talent management practice would be to own up to one’s own responsibilities, and act on them first. The leader’s own positive outlook must shine throughout this experience. This gives the followers the confidence that the end result after this tricky transition will be desirable.

Source:https://www.hbr.org/2018/12/how-to-embrace-change-using-emotional-intelligence

Uploaded Date:07 January 2019