Voice-based service models are now quite popular and increasing more so. Thus, companies are trying to find ways where their business models could be more ‘voicified’ and secondly to gauge what impact this will have on future streams of work. As humans are increasingly connected in a multimodal experience, this voicifying is critical to future business expansion. There are four major impacts if this set to reshape the business plans. First of all, voice-based models such as Google Assistant, Cortana and Alexa now a separate digital identity with unique voice recognition skills and contextual awareness. Voice also allows a hands-free control. It is now a service aggregator such as Samsung’s Smart Things which includes a suite of services within. Most importantly now voice allows the gauging of business intelligence through tracking of enormous quantities of data, then process using analytics capabilities.

Source:https://medium.com/digital-mckinsey/how-to-voicify-your-business-c393b54759db

Uploaded Date:05 June 2018