The state of New South Wales in Australia has witnessed a sudden leap in travel and tourism related complaints. The industry has been accused of violating fair trade practices. The authorities point out this surge in complaints to the fact that customers are now much more aware about their rights, though this particular upwards trend for tourism industry seems alarming. Business research conducted at the NSW Fair Trading confirms that complaints regarding the Travel and Tourism industry have surged up by more than eighteen percent which is double of last year’s and thus the highest growth for any sector.

Source: http://www.eglobaltravelmedia.com.au/complaints-about-travel-and-tourism-leap-in-nsw/