Frictionless Enterprise: the Goal of Digital Transformation
The process of digital transformation is not merely to modernize operations using latest technologies. It is in fact to do away completely with age old methods which are deemed to be unnecessary today. It is easier for one-time startups such as Uber, Amazon or Airbnb with business innovations which disrupt the market to digitize. But it is a greater challenge for those organizations battling legacy systems. Digitization involves moving towards a frictionless enterprise. The entire work culture and even goals need to be reinvented accordingly.
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