Deloitte recently concluded a study where it was understood that maximum employees are likely to refer their organization to others if they feel that learning and growth opportunities are maximum. This is especially true for people under the age of 40. However, deploying corporate training has also become a challenge. The traditional model of classroom sessions is getting outmoded and in place mobile or based functions are proving to be more relevant. A telecom company innovated a new process by which they mapped the journey of a typical sales representative over the first nine months at the job. This design thinking method provided the company some pointers which must be inculcated in the employee on joining but also others which the person must know over the first one year. This includes people to meet, products to appreciate and systems to understand. Design learning can embed video sessions and gamification to deliver best learning and development results.


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