MANAGING in the

NEW WORLD

With tourism booming in Singapore, unique difficulties arise. Travel agencies and tour operators are mushrooming everywhere and while they create numerous travel jobs, they also cause instability in the market. With modest investment they can make millions of dollars at tourism exhibitions and fairs selling at major discounts. Number of these firms cannot go the distance and close rapidly and thus jeopardizing the travel plans of thousands of visitors from abroad. Yet this does not discourage and more such players rise from the ashes. There is a greater urgency to regulate such agencies and their activities so that they can serve the broader interests of the country and society.

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