MANAGING in the

NEW WORLD

Tourist inflows to Japan have increased steadily to accommodate more than thirteen million of them from abroad in 2014. Business research and forecasts put the figure at twenty million in time for Tokyo’s Olympics five years from now. There is however a serious requirement of increasing travel jobs in the country. Communication skills remain an issue while there need to be more kiosks for dealing with credit card payments. Improved relations with neighbours- China, Taiwan and South Korea- has led to increased inbound tourism from those countries. There is a need to divert tourist concentration away from the Tokyo-Osaka-Kyoto triangle towards other areas such as national parks, historical sites, wellness tourism and gourmet destinations. 

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