MANAGING in the

NEW WORLD

Innovations all originate from conversations. While there may not be any fixed formulae, there exists an understood art of strategic conversation which if tapped properly can create such ideas out of the right conversations. A strong vision is needed for it, but solutions must be encouraged to come from employees. Structured forums for such discussions help. Crucially, employees must feel empowered. Certain days may be designated as ‘innovation days’. Contests and challenges may be developed among employees. They must get the right platform to voice their innovation. Strategy reviews must be held frequently and all meetings must be conducted within the framework of T-shaped conversations. Overall the entire philosophy of the organization must be chaordic- chaos plus order. In this way ideas are generated by employees at all levels and dissipated through the formal hierarchy.

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