MANAGING in the

NEW WORLD

Corporate training programmes need to be aligned with the sector and work culture of respective organizations. For some organizations, face to face learning is more effective while for others, online sessions work better. Greater engagement occurs when managers encourage team members to learn on the job. Online modules have their own set of challenges as monitoring becomes difficult. For customer facing frontline managers, there cannot be any better method than experiential learning. Learning and development plans must thus be made keeping in view such points.

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