On joining a company new, employees are first thing handed a handbook to read, yet few actually do so. That is because most of these handbooks are written by the HR department, are full of mundane instructions and not an interesting read. Instead, company handbooks must contain hints about the organization culture and how best to fit into that. Some companies are exceptions to this general tendency. Valve for example wants an organization where communication is open across departments. For this, the handbook contains images on how best to communicate with colleagues. IDEO talks about optimism as one of its guiding missions. Its handbook talks of teamwork. Appelo meanwhile has collected recommendations from employees and drafted a five step process highlighting nothing but company culture. Zappos and Netflix are two more organizations chasing the development of business innovations that actually work. Netflix has even made public its employee handbook on Slide-Share.



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