Knowledge workers are a unique breed of employees. Instead of conventional tactics, certain HR practices have been acknowledged which are sure to get the best productivity out of them. Knowledge workers desire a continuous, consistent work culture across the organization, rather than departmentalization. They abhor politics. Transparency is valued by them. With such people of high caliber, the system of command plus control does not work. They wish to be empowered. This can be made possible by conducting regular corporate training, authentic three sixty degree feedback, free flow of knowledge and matching their expertise with appropriate salary. These knowledge workers also believe in leadership with accountability and the person on top of a team has to deliver accordingly. Knowledge workers bring high degree of perfection at work, thus it becomes important to harness their unique gifts.

Source: http://www.huffingtonpost.ca/eric-quonlee-/hr-practices-knowledge-workers_b_10726002.html