Digital transformation is something that several companies worldwide and entire sectors are now invested in. However, once achieved, companies must realize that no digitization efforts need be one- time, but a continuous effort. The one thing that is most important in sustaining these efforts is the company culture. A digital culture needs to possess a certain mindset, has the right digital leaders, while the roles matched to individual skills. A full 360- degree awareness is necessitated on digital aspects. Such companies track authentic business intelligence on how users react to the different digital offerings. They also curate a team full of the new cosmopolitans to ensure the initiatives keep working. Thus, the talent recruitment strategy is geared towards hiring the digital natives, suits and the quants. The last two categories are the professional managers and data scientists. The leadership team needs to ensure that the entire people structure is run on the principles of meritocracy and fairness. Experimentation is the constant norm here. They realize that failures are acceptable, as long as learning takes place.

Source:https://knowledge.insead.edu/leadership-organisations/sustaining-digitisation-hinges-on-culture-8851

Uploaded Date: 16th December 2019