MANAGING in the

NEW WORLD

The entire mechanism of employee experience is being transformed by initiatives taken by Salesforce and Deloitte. The business consulting giant has developed a new digital solution called Connect Me. This leverages Salesforce’s CRM cloud solution to enable companies to navigate the changing workplace. Deloitte curated this system using their massive database of having served thousands of clients over the years. There are significant human capital issues now in the digital age. Connect Me also helps in maintaining a human capital balance sheet of sorts. This is very useful as companies can understand how their investments are working. Happy stakeholders are thus addressed thanks to this initiative. Endless meetings and emails can be avoided as a consequence of using this platform. Salesforce in particular conducts employee surveys twice a year, so elicits authentic business intelligence on the kind of experience all crave. A marketing thinking and technology needs not to be replicated to the art of human capital management.

Source:https://hbr.org/sponsored/2018/10/how-deloitte-consulting-llp-and-salesforce-are-using-technology-to-transform-the-employee-experience

Uploaded Date:08 Jane 2019

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