A lot of professionals, once at the managerial cadre, genuinely try to make fair decisions. However, in spite of the genuine attempt, a lot fail to convince the people reporting to them that their processes are indeed fair. So, it is important to let people know of the processes being followed in a transparent manner. Leaders need to focus both on the process as well as the outcomes to be generated. Research has thrown up an interesting revelation. The relative importance of fairness in outcome versus process gets accentuated depending on what the employees hear first. For example, during talent recruitment, for those who knew of the process before but did not get selected, the reaction is usually fair as they have been informed prior. The reaction is quite opposite when first they got the bad news, followed by an explanation of the process.


Uploaded Date:27 August 2018

SKYLINE Knowledge Centre

Phone: 9971700059,9810877385
© 2017 SKYLINE. All right Reserved.