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Digital transformation is much more than merely about a shift in technology. Instead, it is about a complete mindset shift. While penning down the latest book Beyond Performance 2.0, business research was conducted to gauge the performances of companies that disregarded employee views during such transformations. It emerged that not a single one of such were successful. Companies need to understand the root cause of hindrance- causing behaviors, as exemplified by the brilliant transformation effected by the Manchester Shoe Company. Unconscious mindsets too will be understood in this process. The root causes, post identification, need a complete reframing. The changes need to be personalized from the very top of the company hierarchy. Likewise, the work environment too will need an overhaul. Role modeling and reinforcement mechanisms are amongst the best techniques applied at this stage.

Source:https://www.mckinsey.com/business-functions/organization/our-insights/getting-personal-about-change

Uploaded Date:29 August 2019

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