Business transformation in the wake of rapid digitization is something that most organizations are grappling with these days. Digital natives have turned into disrupters in their sectors, with Uber to the taxi industry being an example. No transformation effort however will be successful if the focus remains on technology alone. The most important aspect that all must consider are the people involved. That is why people analytics has become a key change element. It is a combination of the business analytics capabilities with an understanding of the human factors. It replaces previously used anecdotal evidence risk-avoidance strategies and an adherence towards hierarchy with experimental research, forecasting and data analysis. Process transformation is usually performed top-down due to the complexity. Cultural transformation on the other hand is done bottom-up as it involves the participation of the entire team.


Uploaded Date:16 August 2018

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