MANAGING in the

NEW WORLD

The books of Aldous Huxley or Isaac Asimov do not seem fictional any more. Robots for instance are now a regular part of the tourism industry, aiding in several routine functions. The Henn na Hotel chain in Tokyo and elsewhere in Japan uses robots as hotel receptionists. The Crown Plaza in San Jose, USA has robots for concierge and other room services. On cruises such as the Quantum of the Seas, they can be seen in the form of bartenders. Robots also act as guides and assistants at airports such as the Schiphol in Amsterdam, The Netherlands. A business innovation called Care-E developed by Dutch airline KLM uses robots to guide passengers regarding the shortest routes for boarding. It is equipped with sensors to track passengers’ moods.

Source:https://www.tourism-review.com/robots-in-tourism-are-growing-in-numbers-news10740

Uploaded Date:15 November 2018

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