A major retail pharmacy recently dug into a research conducted to gauge the factors that lead to organizational effectiveness. Three major secrets have been uncovered. The first is about frontline workers being given increased levels of autonomy. This helps gauge authentic business intelligence as these are the people interacting with customers on a regular basis. This leads to increased levels of collaboration, positivity and interaction with the final customers. Customer ratings and individual attention paid naturally increases. Another successful tactic is to explain the significance of the everyday work to the team members. Neuroscience explains this method as a schema which are thought patterns that help shape experiences. Providing greater recognition and related rewards is a key tenet in talent management. The best of its practitioners have the pride-building style of work.

Source:https://www.strategy-business.com/article/00271?gko=d819d&sf181283161=1

Uploaded Date:14 February 2018