Performance can broadly be divided into two types- tactical and adaptive. Tactical performance is when the working of the entire organization is geared towards executing the corporate strategy. Adaptive performance on the other hand is a slight deviation where methods are improvised to further enhance productivity given the particular circumstance. Doing too much of the former will lead to rigid structures, while indiscipline will creep in if the latter becomes the norm. So ideally a good balance will ensure consistency along with the required doze of innovation. In order to find the right balance, three steps need be followed. Firstly, clear identification must be done of situations where either of the two approaches are better suited. The measurement metrics focused on long-term perspective must be put in place to ensure data-powered business analysis becomes the norm. So that employees do not fall in a rut, learning goals and outcomes must be outlined right at the outset.


Uploaded Date:27 October 2017

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