The benefits of using Artificial Intelligence (AI) at work are well- known. But the use of AI in human interactions is not so well documented. That is why a memory scientist Julia Shaw who has also written the book The Memory Illusion has developed Spot in collaboration with two software engineers. Spot is a digital chatbot that helps people report distressing incidents. This is particularly crucial as a lot of workplace harassment, including sexual harassment does not get reported. The bot also allows for anonymity. Another is an Israeli company Beyond Verbal. It has a patented product relating to emotions analytics. Call centres are using this product for their corporate training programmes. A messaging app Ixy, works as a personal AI mediator to facilitates text chats. AI can also be used in the field of talent recruitment. Its biggest advantage is that AI weeds out inherent cognitive biases.

Source:https://www.strategy-business.com/blog/How-Artificial-Intelligence-Can-Make-Us-Better-at-Being-Human?gko=04c7f

Uploaded Date:07 January 2019