MANAGING in the

NEW WORLD

Artificial Intelligence

Companies across the spectrum of industries are jostling to win the race for utilization of Artificial Intelligence or Machine Learning. That is why platforms such as Amazon’s Sage Maker, Google’s Tensor Flow and the Azure by Microsoft are in such demand. However, companies need to realize that winning this race has to be about the right data warehousing. Capturing the right data goes a long way in being able to deduce conclusions. Companies are trusting data much more. This is reflected in the fact that in 1975, 83% of the total asset focus was dominated by tangible ones, but it reached an 84% focus for intangible assets by the year 2015. Not merely the stockpiling of data, but companies need to curate from a diverse set of the same. More than just comprehensive data, if it is meaningful, it helps in the process of business analytics. But before any such campaigns, companies must identify the starting point and what they seek to achieve.

Source:https://sloanreview.mit.edu/article/the-machine-learning-race-is-really-a-data-race/?utm_source=twitter&utm_medium=social&utm_campaign=sm-direct

Uploaded Date:07 January 2019

The benefits of using Artificial Intelligence (AI) at work are well- known. But the use of AI in human interactions is not so well documented. That is why a memory scientist Julia Shaw who has also written the book The Memory Illusion has developed Spot in collaboration with two software engineers. Spot is a digital chatbot that helps people report distressing incidents. This is particularly crucial as a lot of workplace harassment, including sexual harassment does not get reported. The bot also allows for anonymity. Another is an Israeli company Beyond Verbal. It has a patented product relating to emotions analytics. Call centres are using this product for their corporate training programmes. A messaging app Ixy, works as a personal AI mediator to facilitates text chats. AI can also be used in the field of talent recruitment. Its biggest advantage is that AI weeds out inherent cognitive biases.

Source:https://www.strategy-business.com/blog/How-Artificial-Intelligence-Can-Make-Us-Better-at-Being-Human?gko=04c7f

Uploaded Date:07 January 2019

Across the board companies are toying with digital transformation with financial services firms at the forefront of it. However, the benefits aren’t accruing much as yet, according to business intelligence supplied by the Harvard Business Review Analytic Services and the EXL Service. However, on closer scrutiny, this is because most of these transformations are only seeking to work on functional aspects. It is not always about the availability of some technology, but also about using the right set. The EXL Service itself worked with HSBC on its KYC (Know Your Customers) processes. It was here realized that the use of natural language processing and Artificial Intelligence (AI) can help reduce turnaround and employee onboarding time by up to 90% and 70% respectively.

Source:https://www.forbes.com/sites/tomgroenfeldt/2018/12/03/reducing-kyc-costs-with-digital-and-artificial-intelligence/#2e168e3d240b

Uploaded Date:31st December 2018

Several top leaders from the field of Artificial Intelligence (AI) and cybersecurity have given their verdict on major trends for the coming year of 2019. One of them is quite scary, which is that AI- driven chatbots may go uncontrollable in 2019. Another is that a lot of the decision- making will now be left up to AI software as they will deduce conclusions from the reams of data they possess, and the business analytics performed on them. Increasing number of attacks will be forged on AI or Machine Learning (ML) tools. AI will even be used to create malicious executables. A lot of analysts will even grow disillusioned with the promise of AI and ML considering the time to value. Data warehousing will get easier thanks to AI’s ability to distinguish the sensitive data from the rest. Automation will play a bigger role in 2019. Cyberattacks will only increase in frequency and intensity.

Source:https://www.scmagazine.com/home/security-news/2019-cybersecurity-predictions-artificial-intelligence/

Uploaded Date:28 December 2018

The International Telecommunication Union’s (ITU) top policy- making body had its annual meet in Dubai between end October to mid- November. Some key trends have emerged that got outlined here. One such trend is that Artificial Intelligence’s (AI)rise shows no signs of stagnating. It can sift through enormous quantities of big data within moments to bring out useful insights. One such utilization is with regards to high- resolution images using drones, medical scans or satellites that can help practitioners identify emergencies. If used in the right manner, AI can help countries meet their 17 United National Sustainable Development Goals (UNSDGs). In particular, the deployment of Machine Learning is allowing devices to derive solutions using algorithms, rather than depending on human programming. There are several challenges of course, not least being the threats to cyber- security. To ensure that the powers remain confined to the good use, a diverse set of stakeholders must be involved in the design and development of such AI systems. The bot can deliver the business intelligence, but it is humans who will be making use of the conclusions towards the decision- making.

Source:https://news.itu.int/challenges-and-opportunities-of-artificial-intelligence-for-good/

Uploaded Date:28 December 2018

AI and Machine Learning need to be used to hone customer who will remain loyal throughout. For this a customer- first approach needs to be applied in the B2B world. This involves a through analysis of the entire data warehousing done thus far. This will help track trends in the customer base, so campaigns may be directed accordingly. Customized touch points need to be curated across the purchase journey. This needs to be incorporated across digital channels during the marketing campaigns. The reach needs to be expanded using advanced business analytics. This analytics performed need be data- driven, with adequate scope for post – sale digital engagement. It will also help partners in any B2B process to predict and anticipate customers’ needs. The content may be generated likewise.

Source:https://www.forbes.com/sites/forbestechcouncil/2018/12/20/three-ways-to-use-ai-and-machine-learning-to-create-customers-for-life/#4f945a797c65

Uploaded Date:28 December 2018

Artificial Intelligence (AI) is now through its specific offerings smartly challenging the retail landscape. Wal-Mart for example is using Bossa Nova Robotics to improve its business intelligence on the shelf space. L’Oréal for its part has acquired Modiface, which is an augmented reality startup. This helps the beauty giant in its data warehousing efforts. This data so captured can then be assessed to come up with solutions competitors such as Estee Lauder or Sephora wouldn’t be indulging in. There is a growing trend for voice shopping assistants such as Amazon Alexa, though the use still remains quite marginal. Theft could in the future get reduced even more thanks to the deployment of cashless stores. Now even food delivery is going driverless. Kroger for example has partnered with Nuro, which is a robotics startup to experiment autonomous grocery delivery. Even Pizza Hut and Domino’s are considering the use of autonomous vehicles for their food deliveries.

Source:https://www.inc.com/michelle-cheng/5-fascinating-ways-artificial-intelligence-is-changing-retail-industry.html

Uploaded Date:03 December 2018

The future is really exciting for medical robotics. A recent symposium was held to highlight this at London’s Royal Geographical Society. Some of the most prominent robotics makers form world over participated in this. Some companies represented here included KUKA, In Touch Health, Auris Surgical Robotics, Cambridge Medical Robotics, Aeon Scientific and Intuitive Surgical.The business innovations in this field are astounding, as on display for the symposium. Surgeries in particularly will be eased thanks to the assistance now available. Enhanced imaging, data analytics, optimized learning, intelligent systems and less-invasive approaches can now be followed. The patient acceptance is also rising, away from the suspicions raised early on.

Source:https://www.roboticsbusinessreview.com/health-medical/medical-robotics-exciting-future/

Uploaded Date:27 November 2018

Some of the top exponents within the field of AI have vouched for trends they expect to be hot for 2019. The General Partner at Emergence believes that the alignment between AI and Video will ensure that the last frontier of business communications- Voice- will be solved this year. The quality of meeting should improve as felt by the Head of Products at Zoom Video Communications. This will be possible due to the use of AI Smart Features. Looker’s Chief Product Officer says that there has to be complete trust on AI just as one would a doctor in 2019. This is because AI will be the single largest source to extract meaningful business intelligence this year. Certain roles will rise in importance, as confirmed by the Chief Technical Strategist at McAfee. These will be the roles of CDO (Chief Data Officer) and CAO (Chief Analytics Officer).

Source:https://www.forbes.com/sites/tomtaulli/2018/11/24/what-to-expect-for-ai-artificial-intelligence-in-2019/#2bb9f61f57b1

Uploaded Date:27 November 2018

Certain trends have been identified in the field of AI which will rock 2019. First of all, a lot of tasks will get partially automated thanks to the advent of newer technologies. The existing applications in business analytics will pave the path towards better use of AI within the enterprise. UX or UI design will rise in importance. Hardware will now be available to ease sensing, model interference and corporate training. A lot of this work will be possible thanks to the use of hybrid models. Newer investments will pour in to the latest processes and tools. Due to the growing complexity, the machine deception challenges will only increase. Privacy, safety, ethics, reliability, and fairness will become key matters to be discussed. A lot of companies will no longer need to generate their own first-hand data. This is because the access to third-party data will increase.

Source:https://www.itproportal.com/features/artificial-intelligence-trends-for-2019/

Uploaded Date:27 November 2018

Collaboration and efficiency have increased in the modern workplace thanks to the integration with several new tech-based tools. Platforms now exist that can connect organizations with their customers, and use AI to decipher useful insights on their usage patterns. This humungous quantity of data can now be analyzed to reveal crucial business intelligence. A survey conducted by PwC revealed that two-thirds of consumers believe that human intelligence will be augmented by the use of AI, and not be replaced. This will enable people to focus on the more creative aspects of business. Chatbots for instance are increasingly being used to ease the mundane human tasks. Virgin Atlantic is an example, when the company made use of Facebook’s Workplace enabling better information sharing across all levels. The employee experience improves, and this has a direct bearing on the improved customer experience. There exist certain communications platforms driven by AI such as Rodio, Drift and Ava. Corporate communication improves as a result, since a central platform is provided for all the employees to share information.

Source:https://www.forbes.com/sites/forbestechcouncil/2018/11/15/how-artificial-intelligence-can-humanize-workforce-communications-and-customer-engagement/#49ba78c8424c

Uploaded Date:26 November 2018

SKYLINE Knowledge Centre

Phone: 9971700059,9810877385
E-mail: info@skylinecollege.com
© 2017 SKYLINE. All right Reserved.