Health systems all over have improved their performance and efficiency by making use of the Toyota Production System (TPS). Unfortunately, for several of these cases, the successes couldn’t be sustained after the propagating leaders quit. One such was Theda Care, based in Wisconsin. To ensure that the TPS can be a long- term success, teams must utilize the system during succession planning, as done by the Ontario- based St. Mary’s General Hospital. Lean behaviours must not be the prerogative of the top management alone, but needs to be incorporated at each level. Management training sessions need to specifically focus on this set of behaviours. Each company needs to create its own success stories, and then build on them. To ensure that the functions run smooth, a TPS operating system needs to be kept in place.


Uploaded Date:08 June 2019

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