How to improve your retention marketing strategy
Source: http://customerthink.com/how-to-improve-your-retention-marketing-strategy/
The importance of creating digital customer service
Source: http://is4profit.com/the-importance-of-creating-digital-customer-service/
How to effectively conduct ‘Voice of the Customer’ research
Source: http://www.innovationexcellence.com/blog/2016/06/15/how-to-effectively-conduct-voice-of-the-customer-research/
Real-Time customer engagement is the key on online success
Source: https://tech.co/customer-engagement-how-to-improve-company-rank-2016-05
8 benefits of multi-channel digital marketing
Source: http://app25.saymails.com/skylinecollege/admin/index.php/manage/templates/?temp_id=362&cat_id=1#inline_content
10 tantalising digital marketing stats from this week
Source: https://econsultancy.com/blog/67893-10-tantalising-digital-marketing-stats-from-this-week/
Survey: role of business analytics increasing significantly
Source: http://www.komarketingassociates.com/industry-news/b2b-marketing-news/31652-3033/