According to a report by BCG, about 85% of companies are at present engaged in some sort of business transformation. Yet, the same study also highlighted that about three-fourths of them fail to achieve their objectives. This is because most transformation exercises only seek to achieve external changes and not internal ones. Structural elements such as policies, processes, technology and facilities get focused on. There may even be management training sessions on developing new skills. But human beings still loathe change. They do not wish to go out of their emotional and intellectual comfort zones. Sometimes employees feel the urge to change during training done at offsite locations but revert to their older methods once back to familiar surroundings. Transformation exercises need to root our confirmation biases. Leaders will also need to gauge the collective mindset.

Source:https://hbr.org/2018/06/leaders-focus-too-much-on-changing-policies-and-not-enough-on-changing-minds

Uploaded Date:04 July 2018